Contact us
There are many ways that you can contact us.
On this page:
Apply online
If you are applying or re-applying for a Student Allowance or Student Loan or course-related costs, you can do this online.
View or update your details online
If you need to view or update your details with us, you can do this by using MyStudyLink. It's secure, it's fast and it's easy.
Contact Details
For information about StudyLink assistance and how we can help with your studies check out the information on the website.
- To quickly find what your looking for try using the search function or the site map.
- Apply online for your Student Allowance or Student Loan
- Search our frequently asked questions (FAQ's)
- View and update your details using MyStudyLink on the Website
- Call our freephone number: 0800 88 99 00
- Fax free: 0800 88 33 88
- Deaf Link freefax: 0800 621 621
- Email us using the Ask a Question (FAQs) service
- Call us if you're overseas: +64 4 917 3107
- Visit us at one of our StudyLink Outreach offices.
We may record your call to improve our services to you.
Media Enquiries
For all media enquiries please contact the Media Advisors at Communications, National Office, Ministry of Social Development.
Contact Information and Media Releases are available on the:
Contact Centre Hours of Operation
All hours of service are in New Zealand local time: mid-March to early October GMT + 12 hours, early October to mid-March GMT + 13 hours. Our international calling number is +64 4917 3107. International toll charges apply.
The Contact Centre is open Monday to Friday from 8:00am until 7:00pm and closed on New Zealand National Public Holidays.
| New Zealand National Public Holiday | Date |
|---|---|
| New Year's Day | 1 January 2010 |
| Day after New Year's Day | 2 January 2010 |
| Waitangi Day | 6 February 2010 |
| Good Friday | 2 April 2010 |
| Easter Monday | 5 April 2010 |
| Anzac Day | 25 April 2010 |
| Queen's Birthday | 7 June 2010 |
| Labour Day | 25 October 2010 |
| Christmas Day | 25 December 2010 |
| Boxing Day | 26 December 2010 |
Postal address
You can send information to us at:
Freepost 113907
StudyLink Student Support Centre
Private Bag 11070
Palmerston North 4442
Website faults
Is there a fault with our website? Please email our web master at webmaster@studylink.govt.nz. Thank you.
