Transcript: How to apply online and set up an account

Jessica is using her laptop, sitting at the kitchen bench in her flat and is going to show you how to apply online.  She says:  

Hi, I'm going to show you how to set up an account and apply online.

When you apply for your student finances online, the first part of the application is a questionnaire to find out what kinds of assistance you may be eligible for. Everyone has to go through this questionnaire, even if you know what you want to apply for.    It only takes about 10 minutes and at the end of the questionnaire you will be told what you may be eligible for. You can then select what you would like to apply for.  

If you're not ready to apply, you can save your application at any point and come back to it later.  To save an application you will need to create an online account, or login using your MyStudyLink details.   Your saved details will only be held for five days.  

Screen shot of StudyLink website, with Jessica talking,

If you're ready to apply then click on ‘Apply Online'.

Screen shot of Access Online Services, Jessica says: 

If you already use MyStudyLink, then login (here) using your MyStudyLink username and password.

Cut back to Jessica,

Using this account will mean that some of your details will automatically pre-fill into your application form.

If you don't have a MyStudyLink account, then it's best to create one now.   You can not apply without creating an online account.  Let's create an account now. 

Screen shot of Access Online Services, with close up on create an account section.

Click ‘CREATE'.

Screen shot of ‘create an online account' being completed with Jessica talking.

Great to create an online account you will need to enter a username, a password and confirm that password, then choose a challenge question and create an answer for that challenge question and confirm your answer.   Once you're done click ‘Create an Account'.

Great now you've created an online account, now click ‘Continue'.

Cut back to Jessica,

Once you have logged in or created an account you are ready to apply. 

Screen shot of ‘Access Online Services' entering username and password with Jessica talking.

Now you are back at the login page you need to enter your account details to log in.
 
Cut back to Jessica,

To start the application process you need to click on start new eligibility test. 

Screen shot of online application eligibility home page.

Remember the eligibility test is part of the application that everyone has to go through first.

Cut back to Jessica,

Now you're ready to go, remember, when you get to the end of the application process you have not actually made an application unless you click "submit".  When you click "submit", StudyLink receives and processes your online application.   StudyLink will then send you a letter about the status of your application and whether you need to send us any documents or other information.

As part of the application process you created an online account and once StudyLink confirms your identity (by seeing your passport or birth certificate) you'll be sent a new password so you can access MyStudyLink, so you can manage your information online.

So that's it your ready to go.