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Home / About StudyLink / News / Christmas/New year holiday information

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Christmas/New year holiday information

16 December 2016.

When you'll be paid and when we’re open over Christmas and the New Year.

Payment dates

If you normally get paid on:

you'll be paid on:

Tuesday 27 December Friday 23 December
Wednesday 28 December Saturday 24 December (available by Eftpos and ATM machine)
Tuesday 3 January 2017 Friday 30 December
Wednesday 4 January 2017 Saturday 31 December (available by Eftpos and ATM machine)

Payments on Thursday 29 December and Thursday 5 January will not change.

Childcare payments

We can’t pay for childcare between the Christmas and New Year break if the childcare centre is closed.

When we're open

We're open our usual hours, but will be closed on the public holidays:

  • Monday 26 December, Boxing Day
  • Tuesday 27 December, Christmas Day (observed)
  • Monday 2 January, New Year's Day (observed)
  • Tuesday 3 January, Day after New Year's Day.

From Wednesday 4 January 2017 to Friday 31 March 2017, our Contact Centre will be open Monday-Friday from 8am-6pm.

Offices on reduced hours

These offices will have reduced hours:

Office

When hours are reduced

Hours open

Alexandra 28-30 December 10am-2pm
Balclutha 28-30 December 10am-2pm
Gore 28-30 December 10am-2pm
Kaiti 28-30 December and 4-6 January 2017 10am-1pm
Mosgiel 28-30 December 10am-2pm
Oamaru 28-30 December 10am-2pm
Queenstown 28-30 December 10am-2pm

Our online services

MyStudyLink will be available throughout the holiday period, including public holidays.

You can use MyStudyLink to:

  • manage your information online
  • claim course-related costs
  • re-apply for your Student Allowance and Student Loan.
What you can do in MyStudyLink
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