skip to navigation skip to main content
StudyLink
  • A-Z
  • Forms

  • Home
  • Starting study
  • In study
  • Returning to study
  • Finished studying
  • Home
  • Search
  • Login
  • Menu
  • Menu
  • Online Services
    • Your RealMe login
      • Manage your RealMe account
      • Forgotten username or password
    • MyStudyLink
      • What you can do in MyStudyLink
      • Can’t log in to MyStudyLink
    • Apply
      • First-time students
      • Returning application in MyStudyLink
      • Apply in MyStudyLink
      • Help with applying online
      • Information you'll need
      • Help with filling in the online form
      • Documents supporting your application
      • Verifying copies of original documents
      • How to send us your documents
      • Application status in MyStudyLink
      • When do payments start
    • Eligibility test
      • What the test assesses you for
      • Eligibility test disclaimer and privacy information
  • Starting study
    • How StudyLink works
    • Thinking about study
      • What and where to study
      • Your costs while studying
      • How to pay for study
      • Scholarships
      • Moving from benefit to study
      • Information for parents
    • What's available
      • Student Allowance
      • Student Loan
      • Extra help
      • Help for partners
      • On a benefit
      • Studying part-time
      • Studying overseas
      • Coming to NZ to study
    • Apply
    • Student Allowance
    • Student Loan
  • In study
    • Change in circumstances
      • Age changes
      • Address and contact details
      • Bank account
      • Cancel your loan
      • Change course or programme
      • Change papers
      • Children in your care
      • Going overseas
      • Change living costs
      • Relationships
      • Tax code
      • Change education provider
    • Childcare
      • Absent from childcare
      • Change in hours
      • Change in reason you get payment
      • Child moves providers
      • Child no longer in your care
      • Start or stop 20 hours ECE
      • Continuing pre-school childcare
      • Continuing childcare when your child's at school
      • Extending childcare
      • Moving to OSCAR
      • Add a child
      • Stop payments
      • Child stops childcare
      • Study, work or training
      • Teacher only day
    • Debt
      • Pay from overseas
      • Pay from NZ
    • Urgent or unexpected costs
      • Bond and rent arrears
      • Car repairs
      • Dental treatment
      • Food grant
      • Glasses
      • Power, gas, water bills
      • Whiteware
    • Income
      • Student Allowance
      • Student Loan
      • Childcare
      • Extra help
      • Jobseeker Support Student Hardship
      • Parents income
    • Study details
      • Break between study
      • Change study dates
      • Claim course related costs
      • Drop papers
      • Extending your study
      • Jobseeker Support Student Hardship obligations
      • Not meeting course requirements
      • Pick up papers
      • Student Allowance obligations
      • Student Loan obligations
      • Summer school
      • Unpaid work or research
      • Withdraw
      • Working while studying
  • Returning to study
    • Return to study
    • Continue from last semester
    • Took a study break
    • Postgraduate study
    • Returning application
  • Finished studying
    • Finished study
    • Help when you finished study
    • What happens to your loan
    • More study
    • Starting work
  • Payments and rates
    • A-Z of payments
      • Student Allowance
      • Student Loan
    • Rates
    • Calculators
  • Forms
  • Glossary
  • About StudyLink
    • Contact us
      • Phone numbers
      • Send evidence
    • News
    • Glossary
    • Our services
      • Appointments
      • Cheap as data
      • Death of a student
      • How StudyLink works
      • About us
    • Agents
    • Complaints
  • About this site
    • Access keys
    • Privacy, disclaimer and copyright information
    • Online security
    • Site map
    • Change font size
Home / Payments and rates / A-Z of payments / Jobseeker Support Student Hardship / Jobseeker Support Student Hardship obligations
  • A-Z of payments
    • Student Allowance
    • Student Loan
  • Rates
  • Calculators

Jobseeker Support Student Hardship obligations

If you're receiving Jobseeker Support Student Hardship, you'll be responsible for keeping us informed of any changes you have.

These include:

  • Looking for work

    While you receive Jobseeker Support Student Hardship, you have full-time work obligations. This means you must be available for, and take reasonable steps to find, suitable employment of at least 30 hours or more per week.

    You may not need to meet your work obligations in certain circumstances, eg you have a health condition or disability that affects your ability to work.

    Exemptions to work obligations

    Have a partner

    If you have a partner, there are obligations they need to meet as well.

    Jobseeker Support Student Hardship - partner's obligations
  • Income changes

    If you get any income, you need to let us know as it could affect how much you get for your Jobseeker Support Student Hardship.

    Income rules for Jobseeker Support Student Hardship
  • Relationship changes

    If your relationship status changes, you must tell us straight away as it could affect how much you're paid.

    Relationships
  • Child enters/leaves care and social obligations

    If you have a baby, or a child enters or leaves your care, you must tell us as soon as possible as it could affect your payments.

    Dependent children

    Social obligations

    When required, you and your partner need to take all reasonable steps to ensure your child is:

    • enrolled with a health practitioner or enrolled with a medical practice that is part of a Primary Health Organisation
    • up-to-date with their core Well Child/Tamariki Ora checks (for children aged under 5 years)
    • enrolled in and attending one of the following from the age of 3 until they start school:
      • an approved early childhood education programme, or
      • Te Aho o Te Kura Pounamu - The Correspondence School, or
      • another approved parenting and early childhood home education programme
    • enrolled in and attending school from the age of 5 or 6 (depending on when they start school).
  • Going overseas

    You need to tell us straight away if you're going overseas so we can talk to you about how it affects your payments.

    How going overseas during your study break will affect you
  • Drug testing

    If you have work obligations and a potential employer requires you to pass a drug test, you have to take and pass the test.

    This also applies to employment-related training where a training provider uses drug tests as part of the admission process, eg, a drug test is required as part of a course to get a heavy truck licence.

    Work obligations and drug tests

    Many employers expect all people applying for a job to pass a drug test. Around 40 per cent of jobs listed with us require applicants to pass a pre-employment drug test.

    There are some circumstances where you will not be sent to jobs that need you to take and pass a drug test. This includes if we know that you're either:

    • dependent on drugs, or
    • undergoing or waiting for drug treatment, or
    • taking prescription medication that could cause you to fail a drug test.
  • Arrest warrants

    Not clearing an arrest warrant will mean benefit payments are affected or stopped.

    Affect on payments

    If you or your partner has an uncleared warrant for criminal matters, you'll be told that unless it’s cleared, or you've taken reasonable steps to try and clear the warrant, your benefit will stop (if you have no dependent children) or reduce by up to half (if you have dependent children).

    If your arrest warrant for criminal matters hasn’t been cleared 28 days after its issue, you'll get a letter telling you that you have 10 working days to clear it.

    If the New Zealand Police considers that you're a risk to public safety, your benefit can be stopped or affected immediately, without telling you first.

    What you need to do

    Only a court can issue and clear warrants to arrest.

    To clear your warrant to arrest you need to:

    • go to the criminal counter at a courthouse. It’s best to go to the court where the warrant was issued, but it can be done at any courthouse. You can’t clear a warrant over the phone
    • tell them you want to make a “voluntary appearance” to clear your warrant
    • try to arrive early in the day. If you leave it too late you may not be able to clear the warrant that day.

    You can go to a police station to start the process of clearing your warrant if you can’t get to a court.

    What happens next

    The court will let you know if the warrant can be cleared straight away or if a Judge needs to make the decision.

    • If the warrant can be cleared straight away, the court will give you a “Notice of bail”.
      The Ministry of Justice lets us know when this has been done.
      You only have to bring the “Notice of bail” into your local office if your benefit has already been stopped or reduced.
    • If the decision has to be made by a Judge you’ll be given a “Notice of hearing to withdraw an outstanding warrant to arrest”. You’ll then be given a new court date.
      You need to bring your "Notice of hearing" into your local office.

    Payments will only be restarted from the date your warrant is cleared and any missed payments won’t be backdated. Other payments from us may also be affected.

  • Don’t meet your obligations

    If you don't meet your obligations, and you don't have a good reason, your benefit could reduce or stop. We'll send you a letter to let you know that your payments have been affected and how you can re-start them.

How we can help

  • Starting study
  • In study
  • Returning to study
  • Finished studying

Online services

  • Eligibility test
  • MyStudyLink
  • Declare income

About

  • About StudyLink
  • About this site
  • Access keys
  • Privacy, disclaimer and copyright

Contact us

  • How to contact us
  • Facebook
Ministry of Social Development logo govt.nz - connecting you to New Zealand central & local government services shielded