RealMe

How to reset your RealMe login username and password, and change your other RealMe login details.

RealMe login

The RealMe login service allows you to use the same username and password across all government agencies that use the service.

The RealMe service is managed by the Department of Internal Affairs.

Go to the RealMe website for more information about the RealMe service.


RealMe verified idenitity

RealMe verified identity lets you easily and securely prove your identity online, plus access lots of online services with a single username and password.

Verify your identity through the RealMe service and use it to prove who you are online with StudyLink when you apply online for a Student Allowance or Loan.  So you don’t need to worry about sending us your identity documents.

Follow these quick and easy steps to set up your RealMe verified identity before you apply.

  1. Create a RealMe login go to www.realme.govt.nz
  2. Verify your identity online.
  3. Go to a PostShop and get your photo taken – you will receive an email once your identity is confirmed.
  4. Apply online for your student finances.

Find out more about RealMe and verifying your identity at www.realme.govt.nz/students


If you forget your RealMe username or password

You can reset your RealMe username and password from the MyStudyLink login page.

You can also reset these from the Managing your RealMe login page on the RealMe website.

Go to the Managing your RealMe login page on the RealMe website.


Change your RealMe login details

You can change all your RealMe login details from the Managing your RealMe login page on the RealMe website.

  • Change your username.
  • Change your password.
  • Change your email address.
  • Change your mobile number.
  • Change your security questions.
  • Combine your logins – if you have more than one username and password, you can combine these in to a single login.
  • Suspend your login – if you suspect your login has been misused or you don’t think you’ll use it for a long time.
  • Delete your login.

Go to the Managing your RealMe login page on the RealMe website.


Last updated: 25 May 2015