Skip to main content
Ministry of Social Development | Te Manatū Whakahiato Ora
Studylink | Hoto Akoranga
  • A-Z payments
  • Forms
  • Go to the Studylink home page
    Home
  • Starting study
  • In study
  • Returning to study
  • Finished studying
  • Home
  • MyStudyLink Login
  • Online Services
    • Your RealMe login
      • Manage your RealMe account
      • Forgotten username or password
    • MyStudyLink
      • What you can do in MyStudyLink
      • Can’t log in to MyStudyLink
    • Apply
      • First-time students
      • Returning application in MyStudyLink
      • Apply in MyStudyLink
      • Help with applying online
      • Information you'll need
      • Help with filling in the online form
      • Documents supporting your application
      • Verifying copies of original documents
      • How to send us your documents
      • Application status in MyStudyLink
      • When do payments start
    • Eligibility test
      • What the test assesses you for
      • Eligibility test disclaimer and privacy information
  • Emergency events
    • COVID-19
  • Starting study
    • How StudyLink works
    • Thinking about study
      • What and where to study
      • Your costs while studying
      • How to pay for study
      • Scholarships
      • Moving from benefit to study
      • Information for parents
    • What's available
      • Student Allowance
      • Student Loan
      • Extra help
      • Public transport fares
      • Help for partners
      • On a benefit
      • Studying part-time
      • Studying overseas
      • Coming to NZ to study
    • Apply
    • Student Allowance
    • Student Loan
  • In study
    • Change in circumstances
      • Age changes
      • Address and contact details
      • Bank account
      • Cancel your loan
      • Change course or programme
      • Change papers
      • Children in your care
      • Going overseas
      • Change living costs
      • Relationships
      • Tax code
      • Change education provider
    • Childcare
      • Absent from childcare
      • Change in hours
      • Change in reason you get payment
      • Child moves providers
      • Child no longer in your care
      • Start or stop 20 hours ECE
      • Continuing pre-school childcare
      • Continuing childcare when your child's at school
      • Extending childcare
      • Moving to OSCAR
      • Add a child
      • Stop payments
      • Child stops childcare
      • Study, work or training
      • Teacher only day
    • Debt
      • Pay from overseas
      • Pay from NZ
    • Urgent or unexpected costs
      • Food
      • Accommodation and moving costs
      • Power, gas and water bills or heating
      • Dental treatment
      • Glasses
      • Whiteware (eg, fridge, freezer, washing machine)
      • Car repairs
    • Income
      • Student Allowance
      • Student Loan
      • Childcare
      • Extra help
      • Jobseeker Support Student Hardship
      • Parents income
    • Study details
      • Break between study
      • Change study dates
      • Claim course related costs
      • Drop papers
      • Extending your study
      • Not meeting course requirements
      • Pick up papers
      • Summer school
      • Unpaid work or research
      • Withdraw
      • Working while studying
  • Returning to study
    • Continue from last semester
    • Took a study break
    • Postgraduate study
    • Returning application
  • Finished studying
    • Help when you finished study
    • What happens to your loan
    • More study
    • Starting work
  • Payments and rates
    • A-Z of payments
      • Student Allowance
      • Student Loan
    • Rates
    • Calculators
  • Forms
  • Glossary
  • About StudyLink
    • Contact us
      • Phone numbers
      • Send evidence
    • News
    • Glossary
    • Our services
      • Appointments
      • Cheap as data
      • Death of a student
      • How StudyLink works
      • About us
    • Agents
    • Complaints
  • About this site
    • Accessibility
    • Privacy, disclaimer and copyright information
    • Online security
    • Site map
  1. Home
  2. About this site
  3. Privacy, disclaimer and copyright information

About this site

  • Accessibility
  • Privacy, disclaimer and copyright information
  • Online security
  • Site map

Privacy, disclaimer and copyright information

The information contained on this website is intended to provide general information to the public. We make every attempt to keep your information private and keep this website up-to-date.

The Ministry of Social Development's privacy notice outlines what we do with your personal information. This includes personal information collected by:

  • Work and Income
  • StudyLink
  • Senior Services
  • MSD Housing Assessment
  • Youth Service
  • Community Partnerships and Programmes.

The notice shares information about:

  • why we collect your personal information
  • how we use your personal information
  • when we share your personal information
  • how we keep your personal information safe
  • how you can access and change your personal information.

It also tells you how to make a privacy complaint and who to contact if you have a privacy question.

Read the privacy notice on the Work and Income website

The information provided on this Ministry of Social Development website is intended to provide general information to the public and all reasonable measures have been taken to ensure that the information set out in this website is accurate. However, visitors to this website are advised that:

  • The information provided does not replace or alter the laws of New Zealand or any other official guidelines or requirements.
  • The contents of this website should not be construed as legal advice. Before relying on any information in this website users should independently verify its relevance for their purposes.
  • The Ministry may change, delete, add to, or otherwise amend information contained on this website without notice.
  • The Ministry is not responsible for the contents or reliability of any linked websites and does not necessarily endorse the views expressed within them. Listing is for convenience only and should not be taken as endorsement of any kind. The Ministry cannot guarantee that these links will work all of the time and has no control over availability of the linked pages.

The Ministry does not implicitly or impliedly endorse any website, organisation, or people who have off-site links to the Ministry’s website.

Crown copyright ©. Copyright material on this website is protected by copyright owned by the Ministry of Social Development on behalf of the Crown. Unless indicated otherwise for specific items or collections of content (either below or within specific items or collections), this copyright material is licensed for re-use under Creative Commons Attribution (CC-BY) 4.0 International Licence.

In essence, you are free to copy, distribute and adapt the material, as long as you attribute it to the Ministry of Social Development and abide by the other licence terms. Please note that this licence does not apply to any logos, emblems, trademarks, photography or imagery on the website or to the website’s design elements. Those specific items may not be re-used without express permission.

Back to top

How we can help

  • Starting study
  • In study
  • Returning to study
  • Finished studying

Online services

  • Eligibility test
  • MyStudyLink
  • Declare income

About

  • About StudyLink
  • About this site
  • Accessibility
  • Privacy, disclaimer and copyright

Contact us

  • How to contact us
  • Facebook
Go to Ministry of Social Development's website Te Kāwanatanga o Aotearoa / New Zealand Government