Privacy, disclaimer and copyright information

You may browse and access information contained within this website without providing any personal information. Where you voluntarily provide personal information (eg through online forms or email requests), we will only use that information to communicate with you, update our records or to provide you with advice or service.

We will keep any personal information that you provide secure. The Ministry of Social Development (MSD) uses Oracle New Zealand to provide this cloud-based online service. Oracle New Zealand is contractually obliged to MSD to keep any personal information collected through the online service that they provide for MSD secure. Your information may be held in Australia, Singapore or the United States of America. Oracle New Zealand is subject to the laws of these countries.

About your personal information

Under the terms of the Privacy Act 1993 you need to know:

• Any information you submit to the Ministry of Social Development using electronic forms on this website is collected and will be used for the purposes of:
  • providing a response to questions asked through the website
  • analysing non-personalised statistics about the use of our website to continually improve it and to improve our customer service.

You can ask to see and correct any information we hold on you by writing to:

Manager Centralised Services
StudyLink
Private Bag 11070
Palmerston North 4442

The information provided on this Ministry of Social Development website is intended to provide general information to the public and all reasonable measures have been taken to ensure that the information set out in this website is accurate. However, visitors to this website are advised that:

• The information provided does not replace or alter the laws of New Zealand or any other official guidelines or requirements.
• The contents of this website should not be construed as legal advice. Before relying on any information in this website users should independently verify its relevance for their purposes.
• The Ministry may change, delete, add to, or otherwise amend information contained on this website without notice.
• The Ministry is not responsible for the contents or reliability of any linked websites and does not necessarily endorse the views expressed within them. Listing is for convenience only and should not be taken as endorsement of any kind. The Ministry cannot guarantee that these links will work all of the time and has no control over availability of the linked pages.

The Ministry does not implicitly or impliedly endorse any website, organisation, or people who have off-site links to the Ministry’s website.

Crown copyright ©. Copyright material on this website is protected by copyright owned by the Ministry of Social Development on behalf of the Crown. Unless indicated otherwise for specific items or collections of content (either below or within specific items or collections), this copyright material is licensed for re-use under Creative Commons Attribution 3.0 New Zealand Licence (external site link). In essence, you are free to copy, distribute and adapt the material, as long as you attribute it to the Ministry of Social Development and abide by the other licence terms. Please note that this licence does not apply to any logos, emblems, trademarks, photography or imagery on the website or to the website’s design elements. Those specific items may not be re-used without express permission.