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Change of circumstances

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Cancel your loan
Change course or programme
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Going overseas
Name change
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Transferring to another education provider

Study details

Break between study
Change study dates
Change study details
Claim course related costs
Drop papers
Extending your study
Not meeting course requirements
Pick up papers
Summer school
Unpaid practical work, research or field work
Withdraw from study
Working while studying

Income

Declare your income
How income affects your Student Allowance
How income affects your Student Loan
Income for childcare
Income for extra help
Income for Jobseeker Support Student Hardship
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Urgent costs

Food grant
Accommodation
Power, gas and water bills or heating
Dental treatment
Glasses
Whiteware (eg fridge, freezer, washing machine)
Car repairs

Childcare

Absent from childcare
Change in childcare hours
Change in the reason you get the payment
Child moves providers
Child no longer in your care
Child starts or stops 20 hours ECE
Childcare centre closes due to COVID-19
Continuing pre-school childcare
Continuing childcare when your child's at school
Extending childcare when your child turns 5

Debt

Your debt with us
Pay debt in New Zealand
Pay debt from overseas

Rights and responsibilities

Jobseeker Support Student Hardship obligations
Student Allowance obligations
Student Loan obligations

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